What is clarification in communication?

Clarification in communication refers to the process of asking questions to clear up confusion. This involves actively engaging in dialogue to ensure that both parties have a mutual understanding of the information being conveyed. By seeking clarification, an individual demonstrates that they are attentive and committed to comprehending the message accurately, which enhances effective communication.

This approach can involve asking follow-up questions, paraphrasing what was said, or requesting more details about a specific point. Such actions help to eliminate ambiguity and ensure that the intended message is received as it was meant to be understood. Clarification is particularly important in sensitive settings, like health care, where misunderstandings can impact patient care and outcomes.