What type of communication uses written or spoken words?

Verbal communication refers specifically to the use of spoken or written words to convey messages. This type of communication is essential in many contexts, including healthcare, where clear and effective exchange of information is critical for understanding patient needs, providing instructions, and sharing important updates. Verbal communication can involve various forms, such as face-to-face conversations, phone calls, written notes, and reports, allowing for precise and deliberate sharing of thoughts and ideas.

Understanding verbal communication is vital for health assistants, as it enables them to engage with patients, families, and other healthcare team members effectively. By using appropriate language and terminology, health assistants can ensure that their message is not only transmitted but understood, which is crucial for fostering trust and providing quality care.